Users unable to purchase credits
Incident Report for SMS Broadcast
Resolved
This incident has been resolved.
Posted Oct 22, 2024 - 21:32 AEDT
Update
We are continuing to monitor for any further issues.
Posted Oct 22, 2024 - 19:20 AEDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 22, 2024 - 19:20 AEDT
Investigating
We are aware of the incident involving users not being able to purchase credits from the web portals, and we are currently investigating it.
Posted Oct 21, 2024 - 22:57 AEDT
This incident affected: Website and Portal.