Resolved -
This incident has been resolved.
Oct 22, 21:32 AEDT
Update -
We are continuing to monitor for any further issues.
Oct 22, 19:20 AEDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 22, 19:20 AEDT
Investigating -
We are aware of the incident involving users not being able to purchase credits from the web portals, and we are currently investigating it.
Oct 21, 22:57 AEDT